This Privacy Policy describes how Shenzhen Lanmi Times Technology Co., Ltd., operating as Navzoro™, handles personal information associated with navzoro.com.

It covers information used when you browse our outdoor cushion cover collection, place an order, contact support, or interact with available store features.

For the activities described here, our company is responsible for determining how personal information is used, except where a service provider independently controls its own processing.

Information you submit

Depending on your interaction with the store, we may receive:

• Your name, email address, and telephone number.
• Billing and delivery addresses.
• Order details, selected products, and purchase history.
• Payment status, transaction references, and limited payment-method information.
• Account details, if you create an account.
• Messages, product reviews, and photographs you choose to provide.
• Marketing preferences and records of privacy requests.

For example, a return inquiry may include photographs of a cushion cover and information needed to locate your order.

Payment providers process the payment credentials needed to complete a transaction. Please do not send full card numbers, security codes, or account passwords to our support team.

Information generated during browsing

The store and its service providers may receive technical information such as your IP address, browser type, device characteristics, referring pages, and interactions with products or checkout.

Cookies, pixels, and similar technologies may be involved, depending on the features enabled and your applicable consent choices.

Information from service providers

We may receive payment confirmations, fraud-screening results, delivery updates, and other information needed to manage your purchase.

We use relevant information to:

• Accept payments and administer orders.
• Arrange dispatch, delivery, returns, and refunds.
• Send purchase confirmations and shipping updates.
• Answer questions about sizing, products, and existing orders.
• Maintain accounts and requested store features.
• Identify technical problems and improve store performance.
• Prevent fraud, unauthorized access, and misuse.
• Maintain accounting records and meet applicable obligations.
• Send marketing communications where permitted.
• Support analytics or advertising where enabled and permitted.

We do not treat consent to promotional emails as a condition of receiving ordinary order support.

Where applicable law requires a legal basis, processing may rely on:

• Performance of a purchase contract or steps taken at your request before purchase.
• Compliance with legal obligations.
• Legitimate interests, such as protecting the store and responding to inquiries, subject to applicable requirements.
• Consent for activities that require it, including certain marketing or tracking activities.

You may withdraw consent for future processing where processing depends on consent. Withdrawal does not affect the lawfulness of processing already completed.

Information may be disclosed to relevant recipients for the following purposes:

Store platform and technical services
Shopify and related providers support hosting, checkout, account features, and store operations.

Payment services
Payment processors and financial institutions handle authorization, payment, refunds, and transaction security.

Fulfillment and delivery
Fulfillment partners and carriers receive the details needed to prepare and deliver orders or handle returns.

Customer service and business administration
Service providers and professional advisers may assist with communications, recordkeeping, accounting, and dispute handling.

Analytics and advertising
Where enabled, analytics or advertising services may receive device information and interaction data. Depending on applicable law, some advertising disclosures may be classified as a “sale,” “sharing,” or processing for targeted advertising, even without a direct monetary payment.

Legal requirements and business changes
We may disclose relevant information to meet legal requirements, respond to valid requests, protect rights, or support a business transaction such as a merger or transfer, subject to applicable safeguards.

Our store operates on Shopify. Shopify processes information to provide the platform and may process certain information for its own purposes as described in its privacy documentation.

Where Shopify services that combine interactions across merchants are enabled, those services may involve additional processing for analytics, personalization, or advertising, subject to the relevant settings and privacy choices.

You can learn more about Shopify’s practices and rights available directly through Shopify at: Shopify Consumer Privacy Policy

Cookies and related technologies can support different functions:

• Essential functions: Shopping cart, checkout, authentication, and security.
• Preferences: Remembering selections and settings.
• Analytics: Understanding store performance and browsing activity.
• Advertising: Measuring campaigns or supporting relevant advertising where enabled.

Where consent is required, non-essential technologies should operate only after the appropriate consent has been obtained.

Where available, use the store’s cookie preferences or privacy controls to manage your choices. You can also restrict cookies through your browser, although this may affect cart, login, or checkout functions.

Shopify provides additional information at: Shopify Cookie Policy

You may contact service@navzoro.com to request an opt-out from applicable sale, sharing, or targeted advertising activities.

Where an online data-sharing opt-out control is provided, you may also use that control. Requests will be handled according to applicable law and the processing involved.

Where required by applicable law, recognized opt-out preference signals such as Global Privacy Control will be treated as requests to opt out of the relevant processing.

A browser’s traditional “Do Not Track” setting does not necessarily disable every cookie or tracking technology. Cookie choices, recognized opt-out signals, and direct privacy requests serve different functions.

Some preferences apply to a particular browser or device. You may need to repeat your choice when using another device or after clearing browser data.

Where permitted, we may send promotional emails about Navzoro™ products or offers.

You can unsubscribe using the link in a promotional email or by contacting customer support. We will process your request within the applicable timeframe.

Unsubscribing from marketing does not stop necessary purchase-related messages, such as order confirmations, delivery notices, or responses to a return request.

We retain personal information for as long as reasonably necessary for the purpose for which it was collected.

Relevant factors include open orders, after-sales requests, accounting obligations, dispute resolution, fraud prevention, and applicable retention requirements.

When information is no longer needed, we take appropriate steps to delete or anonymize it, subject to legal requirements and backup retention processes.

Our business is located in China, and service providers may operate in other countries. Personal information may therefore be processed outside your country of residence.

Where applicable law requires safeguards for international transfers, we will use the appropriate mechanisms for the transfer involved.

We use reasonable organizational and technical measures designed to protect personal information, including access restrictions appropriate to the information and services involved.

No website, transmission method, or storage system can be guaranteed completely secure.

If a personal data breach requires notification, we will notify the relevant authorities and affected individuals within the timeframes required by applicable law. We do not apply a universal seven-business-day notification period.

Depending on your location and applicable law, you may have rights to:

• Request access to personal information.
• Correct inaccurate information.
• Request deletion.
• Receive a portable copy of eligible information.
• Restrict or object to certain processing.
• Withdraw consent.
• Opt out of applicable sale, sharing, or targeted advertising.
• Appeal a request decision where that right applies.
• Raise a complaint with a relevant privacy authority.

These rights may have exceptions. For example, information may need to be retained for an unresolved order or a legal recordkeeping obligation.

To submit a request, email service@navzoro.com with the subject “Privacy Request” and explain what you would like us to do.

We may request information reasonably necessary to verify your identity. Authorized representatives may submit requests where permitted, subject to verification of their authority.

We will respond within the period required by applicable law and will not discriminate against you for exercising protected privacy rights.

The store is intended for a general adult shopping audience and is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has supplied personal information, contact us so we can investigate and take appropriate action, including deletion where required.

Additional protections will apply where local law establishes a higher age threshold.

Links to external websites may be provided for convenience. Those websites have their own privacy practices.

Review their policies before submitting information. This policy covers Navzoro™ activities and does not describe every independent third party’s processing.

We may update this policy when our services, data practices, or applicable requirements change.

The revision date will appear at the top of this page. Where required, we will provide additional notice or obtain consent before implementing a material change.

For questions, privacy requests, or concerns about personal information, contact:

Shenzhen Lanmi Times Technology Co., Ltd.
Operating the Navzoro™ brand

Email: service@navzoro.com
Phone: +86 132 6564 6134
Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM
Business Address: Room 301, No. 24 Xingye Street, Pingdong Community, Pingdi Subdistrict, Longgang District, Shenzhen, Guangdong Province, China