Review your cushion cover selections, shipping details, and order total before submitting payment. The payment methods available for your purchase are shown at checkout.

Orders are charged in United States Dollars (USD). Checkout displays the amount payable, including applicable shipping charges and any taxes collected at checkout.

If your payment account uses another currency, your bank or payment provider may apply its own exchange rate or additional fees. Any import charges not collected at checkout are addressed separately in our Shipping Policy.

When PayPal is available, select it at checkout and follow the payment instructions provided by PayPal.

You may sign in to your PayPal account to authorize the purchase. Guest payment by debit or credit card may also be offered, depending on your location, eligibility, and PayPal’s available options. Guest checkout is not available for every transaction.

After completing the payment steps, return to the store to review your order confirmation.

Available card payment methods and supported card networks are displayed at checkout. Enter your billing information as it appears in your bank’s records.

Your bank may request an additional verification step before authorizing the transaction. Payment approval remains subject to your card issuer and the payment provider.

Payment details are submitted through the checkout payment provider. Please do not send full card numbers, security codes, account passwords, or one-time verification codes to customer support by email or phone.

Our support team can assist with order and payment-status inquiries without requesting those sensitive details.

If your payment is declined or interrupted:

• Check that your billing address and payment details are correct.
• Confirm that your payment method supports online purchases and has sufficient funds or credit.
• Contact your bank or payment provider if authorization continues to fail.
• Check for an order confirmation before submitting another payment.

If you see a charge but have not received an order confirmation, contact us so we can check whether an order was created. Some unsuccessful payment attempts may appear as pending authorizations; your bank or payment provider can confirm their status and release timing.

Approved refunds are returned to the original payment method in accordance with our Return & Refund Policy.

The time between refund issuance and the funds appearing in your account depends on your bank or payment provider.

For help locating an order or checking a payment associated with a purchase, contact:

Email: service@navzoro.com
Phone: +86 132 6564 6134
Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM

Include your order number, the email address used at checkout, and a brief description of the issue. For questions about bank declines, currency conversion, or account-specific charges, contact your bank or payment provider.